PlumpVideo.com Help > Frequently Asked Question

Our policies have been created to work for you and allow us to keep costs low while maintaining the highest quality products. Below you will find some frequently asked questions and their answers. If you have additional questions, Click HereThanks!

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  1. What is Plump Video?
  2. Why do you encourage visitors to use Internet Explorer?
  3. How much does it cost to purchase a movie from PlumpVideo.com?
  4. How long are your movies?
  5. What do you mean by 'Segment" in the video description pages?
  6. How Long are the video segments?
  7. What if I already received a DVD-BONUS & I order 2 or more additional videos?
  8. What is the difference between a hidden & a secret video, isn't it the same thing?
  9. What do you mean by 'Premier Video" ?
  10. Can I see previews of the movies you offer?
  11. Are the videos on plumpvideo.com downloadable?
  12. Why do some of your movie sample clips don't have sound?
  13. Do you recommend VHS or DVD?
  14. Do your DVDs work in all DVD players?
  15. What exactly are DVD Extras?
  16. Why do you suggest that the preview movies be saved in my computer before I view them?
  17. Why do you sell videos for other websites?
  18. Why don't you accept certain Credit Cards?
  19. Do you have other methods of payment?
  20. What if something is wrong with my movie that I purchased?
  21. When should I receive my videos when using a money order?
  22. How many days can I expect my order?
  23. When do you ship after receiving an order?
  24. How will the charge show up on my credit card?
  25. How will the package be labeled?
  26. How do I contact someone at PlumpVideo.com if I have a question or problem?
  27. How much and why do you charge for shipping and handling?
  28. Is my personal information kept private?
  29. Is it legal to ship to my area of the country?
  30. Do you ship to my country?
  31. Can I cancel an order?
  32. I didn't get a response email from you?

What is Plump Video?     TOP

PlumpVideo.com's objective is to become the premiere provider of adult Real Home Movies of Voluptuous, Big Butt & BBW women. We welcome all adult visitors and encourage browsing. PlumpVideo.com actively monitors the site and will strive to make it an adult friendly environment.

Why do you encourage visitors to use Internet Explorer?      TOP

Many of our pages contain form buttons along with standard images.  Because of this, the form buttons may appear out of place or not show at all with other browsers!  If you experience anything unusual using another browser, use Internet Explorer. 

How much does it cost to purchase a movie from PlumpVideo.com?      TOP

All our movies are $25. Normally though, in the majority of video outlets, movie prices vary depending on content and media. We do the best we can to keep it simple & to have prices that are fair to both you and us!

How long are your movies?      TOP

All purchased movies are approximately 1 Hour long.  Many DVD's may have more footage containing extra scenes and or previews of other PlumpVideo.com Titles.

What do you mean by 'Segment" in the video description pages?      TOP

A segment is an entirely different scene from a different time that an individual part of the video was taken, even though it may contain the same person or people. 

How Long are the video segments?     TOP

The segments vary wildly, from 5 to 45 minutes.  Every video is unique as far as segment time goes. 

What if I already received a DVD-BONUS & I order 2 or more additional videos?      TOP

You can request not to receive an additional Bonus DVD or you can give them to friends to introduce PlumpVideo.com to them.  We will add other Bonus DVD's soon.

What is the difference between a hidden & a secret video, isn't it the same thing?      TOP

The difference between the two is while hidden is self explanatory (a camera that is completely hidden from the participants),  secret, in this site is categorized as secretly recorded but the camera is in clear view of the participants.  Sometimes, these terms are also called voyeur.  Dictionary definition of voyeur: a viewer who enjoys seeing the sex acts or sex organs of others.  Synonyms: peeper, Peeping Tom Also: looker, spectator, viewer, watcher, witness

What do you mean by 'Premier Video" ?      TOP

A video that is newly produced and offered to the public for the first time. 

Can I see previews of the movies you offer?      TOP

Yes, we offer movie box covers on the Movie Detail page and a preview movie. 

Are the videos on PlumpVideo.com downloadable?      TOP

Only the preview movies on the site.  The enormous bandwidth issue would ultimately frustrate the customer because of the inevitable slow down of the servers.  Spending hours to download a movie is not fun!

Why do some of your movie sample clips don't have sound?      TOP

Sometimes the sound is removed to save on the clips file size, so it's a trade off - no sound means more video clip time. 

Do you recommend VHS or DVD?      TOP

We strongly recommend DVD!  Click Here for more details.

What exactly are DVD Extras?      TOP

DVD's usually contain more footage and previews of other videos over VHS because of the vast amount of room or memory it can store.  Many of the "Extras" are videos that are left over footage or out takes from previous videos.  We think it's a nice incentive for you to order DVD's.

Why do you suggest that the preview movies be saved in my computer before I view them?      TOP

Sometimes the computer's temporary files have limited space to open the movie opposed to saving them in your computer.  We suggest you create a file & name it videos or movies so you can save all you favorite online movies there.   You can always delete them immediately after viewing or at a later date of your choosing.

Why do you sell videos from other websites?      TOP

Basically, there are two websites (BeckyButt.com & MyThickButt.net) that have phased out their video stores to focus more on their sites main work which is image content.  While their videos are extremely popular, the time needed for video production,  sales & maintaining their main content takes too much time.  PlumpVideo.com will only focus on video production & offering this media to the general public while the contributing sites can have more time to do their main job.

Why don't you accept certain credit cards & do you have other methods of payments?      TOP

Please see our update page!  *NOTICE: We've had numerous companies handling our credit card transactions. Overtime, they screwed us & thousands of websites out of their money all over the world. We feel we should post who they are. CCNOW - IBILL - PISOS - PAYMONDE!   We will post when Credit Cards can be used on the update page.  *You still can use your credit card using Western Union  Online or a W.U. agent or choose to mail in a money order along with the appropriate form

What if something is wrong with my movie that I purchased?      TOP

We are very proud of the fact that, out of the multitudes of videos that we have sold so far, we have had minimal problems with our videos!  PlumpVideo.com stands behind its products. All movies are tested for quality.  If you purchase a VHS or DVD movie that is defective, you may return it to PlumpVideo.com and we will replace it free of charge.  We also recommend that you e-mail us with a description of the problem, so we can be on the lookout for your shipment & help us prevent this type of problem in the future.

When should I receive my videos when using a money order?     TOP

As soon as we receive your order, we ship it out the same day or the following day depending on what time of the day that we receive your order.

How many days can I expect my order?      TOP

Videos are shipped as first class mail - depending on your area, you can receive it within 2-7 days.  Orders shipping to the following areas should allow extra time for delivery.
Hawaii   1 to 2 extra days
Alaska   2 to 3 extra days
International   5 to 7 extra days

When do you ship after receiving an order?     TOP

We do the best to ship the orders out immediately or by the next business day.  Orders received on weekends and holidays will ship the next business day.

How will the charge show up on my credit card?      TOP

Charges will appear on your account as Please see our update page!.

How will the package be labeled?      TOP

Packages are labeled Millennium as the return address, all packaging is plain, no information about the contents or PlumpVideo.com on the exterior.  Priority packaging is provided by the USPS with no information about the contents or PlumpVideo.com on the exterior.

How do I contact someone at PlumpVideo.com if I have a question or problem?     TOP

The first line of contact for PlumpVideo.com is to send an e-mail ( Contact ) for questions relating to orders and for general questions that are not answered on this page. 

How much and why do you charge for shipping and handling?      TOP

U.S. & Canada Shipping & Handling - Shipping and Handling Charges are now only $5 regardless of the quantity of videos ordered.  No charge for 4 videos or more.


International Shipping & Handling - Shipping and Handling Charges email us for charges.  No charge for 10 videos or more.

Part of this money goes for the postage & packaging (Shipping) & the other part (Handling) compensates the individual who actually packages & ships it to the customer. 

Is my personal information kept private?      TOP

PlumpVideo.com values your privacy very highly and we will never sell, rent, or give your name to any other person, business, or organization.  We detest this type of nonsense!   Please read our Privacy Statement.

Is it legal to ship to my area of the country?      TOP

PlumpVideo.com wants to make purchasing adult movies easy for all adults in the United States, but must do so in accordance with all local laws and regulations. If we cannot ship to your location, it means that your area either has laws or community standards in place that do not allow adult material to enter via U. S. Mail or has a history of trying to prosecute legal activities such as mail order of adult material. PlumpVideo.com regrets that we cannot ship you movies that are considered perfectly legal by U. S. Federal law due to your local community standards prohibiting this type of material. Adult material is legal and protected by the First Amendment as free speech, and PlumpVideo.com encourages you to write your local elected representatives to express your opinion. PlumpVideo.com actively monitors legal issues surrounding adult material and will change our policies as local laws are modified. We hope that we can provide you products and orders in the future. For further information about free  speech we encourage you to visit organizations such as the American Civil Liberties Union and the Electronic Frontier Foundation.

Do you ship to my country?      TOP

We have shipped to various countries so far.  Check your postal laws for your specific country's regulation.  Look for - if adult material is permitted from the U.S.A. to your specific country.  You must use the International Money Order Form.

Can I cancel an order?      TOP

PlumpVideo.com begins to process orders as soon as they are received, so we are unable to cancel an order once placed. If you return a package unopened to PlumpVideo.com immediate upon receipt, we will credit your account with the full price of the movies purchased (you will still be charged the shipping cost).   *Absolutely no refunds once the package is opened!

I didn't get a response email from you?      TOP

If you expect an email from us and don't get it, make sure we are not considered as spam in your email program.  Check your spam folder, bulk folder & or deleted folder.  Even though we don't send mass (SPAM) emails, we may be mistaken as spam.  Check your email system on how to un-block us.  Make sure we are considered as legitimate email.

 

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